Order Successful
Once your order is successfully placed, you will receive an email confrmation from OnlyCocoKicks.com. lf you have any requirements for your order, please let Coco Kicks know as soon as possible before your item enters the processing stage.
Processing
Note: For orders containing multiple items, the processing time will be based on the item that took the longest to process. CocoKicks will conduct strict quality control on your items and ensure they are packaged correctly before preparing them for shipment. CocoKicks are pleased to announce that most orders can now be dispatched within 48 hours. Please note that small orders may still take 3-5 business days depending on stock availability. Please note that handling time is not included in shipping time. The total time required to receive your order is processing time + shipping time. lf you have any issueswith your order, you can submit a ticket (Or via email, WhatsApp, etc.) to our support center for further assistance. CocoKicks professional customer service team will contact you within 24 hours.
Shipping
Coco Kicks cooperate with major international shipping companies to provide different ways. Usually CocoKicks will ship by UPS, DHL, FEDEX, Canada Post, EMS, CHina-cainiao, etc. Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. While this is unfortunately beyond our control, OnlyCocoKicks.com will do our best to improve this issue.
Delivered
Note: For tracking numbers, it may take a few days to become active on the tracking website. If the information is not available, please try again later. Rest assured that estimated shipping times are valid regardless of how the tracking site is updated.
Taxes
Please note that all packages are shipped from different warehouses. Our items are shipped unpaid, so import taxes may apply depending on your country's customs and shipping method. You can check with your local customs office for more information.
Contact Us
If any problems occur during shipping or after you receive the item, please feel free to contact us andour customer service representatives will provide you with a satisfactory solution.
Due to the time difference, if we don't reply in time, please wait, thank you!